Terms of service

Terms of Service

Effective Date: November 13, 2026

Welcome to Fine Kitchen Store. These Terms of Service govern your access to and use of https://www.finekitchenstore.website, including browsing the website, purchasing products, and communicating with our business.

The website is operated by KLD CAPITAL PTY LTD, based in New South Wales, Australia.

By accessing or using our website, you acknowledge that you have read and understood these Terms of Service. When you place an order, you agree that these terms apply to your purchase, subject always to any rights that cannot legally be excluded under applicable law.

Please read these terms carefully before using our website.

1. Business Information

Fine Kitchen Store is operated by:

KLD CAPITAL PTY LTD
Contact Person: Shanel White
Email: [email protected]
Business Address: 4 Delta Rd, Lane Cove NSW 2066, Australia

Our online store offers selected everyday essentials, including toothpicks, cotton swabs, and wet wipes.

2. Eligibility and Website Use

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • Any information you submit is accurate and not misleading.

  • You will use the website for lawful purposes.

  • You will not interfere with the website's operation or security.

  • You will not attempt to access restricted systems or information without authorisation.

If you are purchasing on behalf of another individual or organisation, you confirm that you have the authority to do so.

We reserve the right to restrict access where we reasonably believe that a visitor has breached these terms, engaged in fraudulent activity, or misused our website.

3. Product Information and Descriptions

We aim to present our products as accurately and clearly as reasonably possible.

Our product range may include:

  • Toothpicks for everyday household and oral-care-related use.

  • Cotton swabs for suitable personal-care and household applications.

  • Wet wipes for appropriate cleaning and personal-care purposes, depending on the product description.

Product descriptions, photographs, packaging details, and specifications are provided to help customers make informed purchasing decisions.

Actual product appearance may vary slightly due to lighting, screen settings, manufacturing variations, or packaging updates.

Customers should review the product description, quantity, materials, intended use, and any applicable warnings before purchasing.

We do not represent that every product is suitable for every individual or every possible use. Products should be used according to their supplied instructions and reasonable safety precautions.

4. Product Availability

Product availability may change without notice due to inventory levels, supplier arrangements, manufacturing conditions, or other operational circumstances.

We make reasonable efforts to keep product listings current. However, displaying a product on our website does not guarantee that it will remain available at the moment an order is submitted.

If an ordered product becomes unavailable after purchase, we will contact the customer and discuss an appropriate resolution, which may include a refund or another mutually acceptable arrangement.

We will not knowingly substitute a materially different product without the customer's agreement.

5. Pricing and Currency

Prices displayed on our website are presented in the currency selected or indicated during the shopping experience.

The applicable currency, product price, and any shipping charge should be reviewed at checkout before an order is submitted.

Our stated shipping arrangement is:

  • Free shipping for orders of US$10 or more.

  • A US$5.99 shipping charge for orders below US$10.

Unless expressly stated otherwise, the US$10 threshold refers to the merchandise subtotal before the applicable shipping charge and any separately disclosed taxes.

Any applicable charges will be presented during checkout before payment is completed.

We reserve the right to correct genuine pricing or listing errors. If a material pricing error affects an order, we will contact the customer before proceeding with any proposed correction or cancellation.

Nothing in these terms permits us to impose an undisclosed charge after a purchase has been completed.

6. Orders and Acceptance

When you submit an order through our website, you are making an offer to purchase the selected products under the applicable checkout terms.

An automated order confirmation generally acknowledges receipt of your order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review an order before fulfilment, particularly where:

  • Payment has not been successfully authorised.

  • The delivery details are incomplete or inconsistent.

  • A product is unavailable.

  • A technical or pricing error has occurred.

  • The transaction raises reasonable concerns about fraud or unauthorised activity.

If we cannot fulfil an order, we will take reasonable steps to notify you and arrange any appropriate refund.

A customer will not be deprived of statutory rights because of an order-processing or acceptance procedure.

7. Payment

Customers must provide valid payment information and complete the payment process through the available checkout options.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payments may be processed through independent third-party payment providers. Their systems and terms may apply to the processing of your transaction.

We do not intend to store complete payment card details on our website unless a specific arrangement lawfully requires it.

Orders may be delayed or declined where payment authorisation is unsuccessful or further verification is reasonably necessary.

8. Shipping and Delivery

We aim to process and dispatch orders within a reasonable period.

Delivery timeframes may depend on product availability, fulfilment arrangements, destination, carrier operations, weather, public holidays, and other circumstances beyond our reasonable control.

The shipping charges are:

  • US$0 for orders of US$10 or more.

  • US$5.99 for orders below US$10.

Customers are responsible for providing complete and accurate delivery information.

We are not responsible for delays caused by incorrect addresses supplied by customers, but this does not affect any applicable consumer rights.

Additional shipping information is available in our Shipping Policy.

9. Returns, Refunds, and Consumer Guarantees

We want customers to receive products that meet reasonable expectations.

Our Return and Refund Policy explains our voluntary return arrangements and the process for addressing damaged, defective, incorrect, or unsuitable products.

Nothing in this agreement excludes, restricts, or modifies any consumer guarantee or remedy available under the Australian Consumer Law.

Depending on the circumstances, customers may be entitled to a refund, replacement, repair, or other remedy.

Any voluntary change-of-mind return conditions must not be interpreted as limiting statutory rights.

10. Product Safety and Appropriate Use

Toothpicks, cotton swabs, and wet wipes are everyday products, but they should still be handled and used appropriately.

Customers should:

  • Read relevant packaging instructions before use.

  • Keep small items away from young children where they may present a choking hazard.

  • Use toothpicks carefully and avoid forceful or inappropriate use.

  • Avoid inserting cotton swabs into the ear canal or other sensitive internal areas.

  • Avoid using wet wipes in ways inconsistent with their stated intended purpose.

  • Stop using a product if irritation, discomfort, or an unexpected adverse reaction occurs.

  • Store products in accordance with any applicable packaging directions.

Where a product is specifically labelled for a particular use, customers should follow those instructions and warnings.

We do not provide medical diagnosis or professional healthcare advice through our product listings.

11. Prohibited Conduct

You must not use our website to:

  • Violate any applicable Australian or international law.

  • Submit false or misleading information.

  • Engage in payment fraud or unauthorised transactions.

  • Attempt to compromise website security.

  • Introduce malicious software or harmful code.

  • Interfere with other customers' access to the website.

  • Copy or exploit website content for unlawful commercial purposes.

  • Use automated systems to disrupt website functionality.

  • Misrepresent your identity or impersonate another person.

We may take reasonable steps to investigate suspected misuse and protect our business, customers, and service providers.

12. Intellectual Property

Unless otherwise indicated, the website's original content, including text, product descriptions, graphics, page layouts, branding elements, and other materials, is owned by or licensed to KLD CAPITAL PTY LTD.

You may access and use this content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish, or commercially exploit website materials without prior written permission, except where permitted by law.

Third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

13. Third-Party Services and Links

Our website may rely on external services for payment processing, analytics, website hosting, or delivery arrangements.

We may also provide links to external websites for customer convenience.

These services and websites are independently operated and may be governed by separate terms, privacy policies, and operational procedures.

We do not control every aspect of third-party services and cannot guarantee their uninterrupted availability. However, this does not remove our responsibility for obligations that legally remain ours.

14. Limitation of Liability

To the maximum extent permitted by law, Fine Kitchen Store will not be liable for losses arising from circumstances outside our reasonable control, including certain third-party service interruptions, internet outages, or external delivery disruptions.

Nothing in these terms excludes liability where exclusion is prohibited by law.

Nothing in these terms limits consumer guarantees, statutory remedies, or other rights that cannot lawfully be restricted under Australian Consumer Law.

Where the law permits a limitation of liability, any such limitation will apply only to the extent legally allowed and in the circumstances where it is valid.

15. Events Beyond Our Control

We may experience delays or interruptions due to events beyond our reasonable control, such as natural disasters, severe weather, transport disruptions, government restrictions, industrial action, or major technology outages.

Where such circumstances affect an order or website service, we will take reasonable steps to minimise disruption and communicate material updates when appropriate.

This provision does not remove any rights customers may have where a product is not delivered or a contractual obligation is not met.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

That policy explains how we collect, use, store, and disclose personal information when you browse, purchase products, or contact us.

By using our website, you acknowledge that your information will be handled in accordance with the applicable privacy arrangements and legal requirements.

17. Governing Law and Jurisdiction

These Terms of Service are governed by the laws applicable in New South Wales, Australia, together with relevant Commonwealth legislation.

Subject to applicable consumer protection laws and jurisdictional requirements, disputes relating to these terms may be brought before courts of competent jurisdiction in New South Wales.

Nothing in this section prevents a consumer from exercising rights or pursuing remedies available under applicable Australian law.

18. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, services, business operations, or legal obligations.

Updated terms will be published on our website with a revised effective date.

The version applicable to a particular transaction will be interpreted consistently with the customer's contractual and statutory rights.

19. Severability

If any provision of these terms is found to be invalid, unlawful, or unenforceable, that provision will be treated as severable to the extent required.

The remaining provisions will continue to operate to the extent they remain legally valid.

20. Contact Information

For questions about these Terms of Service, orders, products, or website use, please contact:

Fine Kitchen Store
KLD CAPITAL PTY LTD
Attention: Shanel White
Email: [email protected]
Address: 4 Delta Rd, Lane Cove NSW 2066, Australia

Thank you for choosing Fine Kitchen Store. We appreciate your trust and aim to make your online shopping experience clear, convenient, and dependable.